CCC Intelligent Solutions Inc. won the prestigious 2024 AI Breakthrough Award for Best Overall Computer Vision Solution, further solidifying its position as a leader in AI-powered technology for the auto insurance and repair industry.
The award, presented by Tech Breakthrough, recognizes the company's innovative approach to using artificial intelligence to tackle pressing industry challenges.
“This recognition reflects our ongoing commitment to advancing AI and driving innovation in the industry," said John Goodson, chief product and technology officer at CCC in a statement emailed to Autobody News. "It inspires us to continue to push boundaries, striving to meet and exceed the evolving needs of the auto insurance and repair sectors.”
The award comes at a crucial time when the auto insurance and collision repair industries are grappling with significant challenges, including workforce shortages, inflation, supply chain disruptions and the increasing complexity of modern vehicles. These factors have contributed to longer cycle times and higher costs for repairable, total loss, and casualty claims.
“The auto insurance and collision repair industries are facing challenges that include workforce shortages, inflation, supply chain issues, increasing vehicle complexity and rising consumer expectations,” said Steve Johansson, managing director at AI Breakthrough. “CCC is tackling these challenges head-on. We’re proud to award them with Best Overall Computer Vision Solution.”
Since introducing its first AI solution for vehicle damage assessment in 2013, CCC has continued to expand its AI offerings. Today, the company leverages more than 300 AI models that integrate computer vision, natural language processing and deep learning. These models enhance customer interactions, streamline operations and digitize assessments across various facets of the insurance process, from estimating to subrogation.
To further advance the industry, CCC recently unveiled its CCC Intelligent Experience (IX) Cloud™ platform. This new platform, built on a microservices-based architecture, overlays CCC's existing cloud applications and customer workflows, delivering intelligent insights and the latest AI advancements directly into customer operations.
More than 100 auto insurance companies and thousands of collision repair operators already use CCC's AI-powered solutions.
For more information, visit cccis.com/ai.