Autobody Shop Management News

Discover strategies and tips for effective collision shop management, focusing on operational efficiency, customer service, and business growth.

Total Loss Processing: Attention to Detail, Documentation Essential for Collision Shops

Repair shops need to be aware of how the process has evolved, as well as legal considerations and billing practices.

Stacey Phillips Ronak

Employee Benefits No Longer Just ‘Nice to Have’ for Collision Shops

Organizations like Decisely and SCRS are making it more affordable for shop owners to offer health care to employees.

Abby Andrews

Collision Repair Shops Should Leverage AI to Improve Customer Experience, Capture Jobs

Artificial intelligence can increase capture rates, streamline customer communications and more -- and it's only getting better.

Abby Andrews

CIECA Webinar to Look at Key Drivers of Auto Repair Customer Satisfaction, Retention

During the Dec. 5 webinar, CCC Intelligent Solutions will shares findings from its "Moments of Truth" study.

Autobody News Staff

SEMA Show Attendees Talk About What They Gained to Address Their Shops’ Biggest Challenges

Autobody News interviewed attendees about the headwinds their collision repair shops are currently facing.

Abby Andrews

Negotiate with Insurance Carriers Using Facts and Emotional Awareness

Collision repairers need to use facts to get paid for their work, but they should also understand how emotions can affect negotiations.

Abby Andrews

CIC Discusses Outdated Term ‘Set-Up and Measure,’ Cyber Security Risks for Shops

Held on the opening day of the 2024 SEMA Show, the quarterly Collision Industry Conference brought together repairers to address key issues.

John Yoswick

Become One of Your Parts Vendors’ Best Customers by Understanding Their Perspective

Mike Anderson shares what parts managers have told him they look for in a good collision repair shop customer.

Mike Anderson

Clement Auto Group Offers Employees Free College Degrees with Stellantis-Backed Program

The Degrees at Work program offers free associate's, bachelor's and masters degrees in certain areas of study.

Abby Andrews

DataTouch Releases New AI Tool to Speed Up Repair Planning Process

“P-Pages AI” identifies all required repair operations needed in PDFs received from external appraisal sources.

Autobody News Staff

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Shop & Product Showcase

Read testimonials from real collision repair shops about the tools and technologies they use to get the job done.

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Total Loss Processing: Attention to Detail, Documentation Essential for Collision Shops

Employee Benefits No Longer Just ‘Nice to Have’ for Collision Shops

Collision Repair Shops Should Leverage AI to Improve Customer Experience, Capture Jobs

CIECA Webinar to Look at Key Drivers of Auto Repair Customer Satisfaction, Retention

SEMA Show Attendees Talk About What They Gained to Address Their Shops’ Biggest Challenges

Negotiate with Insurance Carriers Using Facts and Emotional Awareness

CIC Discusses Outdated Term ‘Set-Up and Measure,’ Cyber Security Risks for Shops

Become One of Your Parts Vendors’ Best Customers by Understanding Their Perspective

Clement Auto Group Offers Employees Free College Degrees with Stellantis-Backed Program

DataTouch Releases New AI Tool to Speed Up Repair Planning Process

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Introducing the Tread Master by Launch Tech USA

Shop & Product Showcase

Current Digital Issue: November 2024

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Featured Video Introducing the Tread Master by Launch Tech USA

Shop & Product Showcase

Current Digital Issue: November 2024

Featured Video
Introducing the Tread Master by Launch Tech USA