Plus, Fix Auto shops across Illinois sponsor charity golf outings, and NABC Recycled Rides gifts a refurbished Subaru.
A Minnesota shop's mother-daughter handoff suggests delegating real authority and explaining why customers trust the business.
Privacy4Cars' Andrea Amico and CIC's Tracy Dombrowski break down shop liability risks and how to help customers clear vehicle data.
New AAA ownership-cost data lands as industry figures point to record total loss frequency and fewer small repairable claims.
CBP's Norfolk seizure of radiators and dehumidifiers points to a growing enforcement effort against auto parts fraud.
Total loss frequency hit a record 23.1% of claims in 2025. The used-vehicle values that factor into those decisions have swung unpredictably through 2026.
Three new Ford recalls span fuel system, airbag, and high-voltage battery components.
The Tech Council highlighted different technologies, but landed on the same unsolved gap.
New rule sets standards for vehicle inspections, repair estimates, appraisals, and total-loss settlements.
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