In North Texas, Collin College’s collision repair program continues to build momentum, boasting its largest incoming class yet, with 75 new students enrolled for this fall. The demand for skilled instructors has never been greater, and the program has risen to the challenge by welcoming Jon Crissman, a seasoned industry professional, as an adjunct professor. Crissman’s extensive career and passion for mentoring make him an invaluable addition to the faculty.
For Crissman, stepping into the classroom feels like coming full circle.
“I’ve been in this industry since I was 12 years old to now, at 50,” he reflected.
Jon Crissman.
Beginning in central Kansas, Crissman worked his way up from automotive management to estimator roles, gaining experience across the country in esteemed positions at Sewell Cadillac and Atkinson Toyota. Today, he serves as an onboarding specialist for Collision Advice, a leading consulting firm, where he works with collision centers nationwide to improve their operations.
His role with Collision Advice introduced him to Collin College’s collision repair program, where he served on the advisory board before transitioning to teaching. Now, as an adjunct professor, Crissman shares his knowledge in a night class focused on estimating -- a crucial but often underappreciated skill in collision repair.
Unlocking Students’ Potential
For Crissman, the joy of teaching lies in watching students develop their understanding and skills.
“My favorite part about being an instructor is seeing the students’ minds unlock when they start to get into it,” he said. “A lot of what we do is hands-on in the lab. Seeing their estimates progress is fantastic, and getting to know them is equally rewarding. In a class of 12, each student has a different background and way of learning, which makes it fun.”
Crissman admits estimating isn’t always an easy sell.
“When I asked who wanted to be an estimator on the first night, I got no takers. I asked again on the final night and got the same answer,” he said. “But it’s a fun journey for all of us. Even if they don’t pursue estimating, I hope I’ve given them a foundation to help them in their careers.”
Teaching has also deepened Crissman’s own understanding of the craft.
“A friend once said the best way to learn something is to teach it to someone else. That’s so true,” he said. “The students bring their own experiences and thoughts to the subject, changing how I look at estimating.”
Added Raven Luna, discipline lead and professor at Collin College: “Jon's extensive estimating experience is valuable to our program and students because he provides a different perspective of the industry. He also encourages students to consider estimating as a career and is truly a subject matter expert on estimating. In addition, he will be helping us create curriculum for a shop management class that we will roll out for students next year.”
Building on the Basics in a Changing Industry
While estimating fundamentals remain consistent, Crissman emphasizes the importance of staying current with technological advancements.
“Technology has changed estimating a ton in the last 20 years, but the basics are still the same,” he explained. “I hope that I’ve helped lay a good foundation for them to build on.”
Crissman’s passion for estimating is rooted in his love of solving puzzles.
“Figuring out how to put a wrecked car back together always intrigues me,” he said. “It’s not just about crunching numbers; it’s about solving problems, understanding the process and ensuring repairs are done right.”
A Rewarding Journey
Initially unsure of what teaching would entail, Crissman has found the experience unexpectedly fulfilling.
“I didn’t realize how rewarding it would be or how much I’d enjoy it,” he shared. “The biggest surprise was how much I connected with the students and how proud I felt to represent the collision technology program at Collin College.”
Looking ahead, Crissman is excited to continue teaching. “I’ll be teaching estimating again as a summer class, which is great for students working in shops who need flexible schedules. It’s a win-win,” he said.
He’s also discussing developing additional courses to enhance the program further.
Shaping the Future of Collision Repair
With 120 students currently enrolled, including those in the Toyota-specific collision program, Crissman’s contributions come at a pivotal time for Collin College. His blend of real-world experience and passion for the industry provides students with a unique learning opportunity.
“This industry has treated me very well, and I can’t imagine doing anything else,” he said. “If I can inspire just one student to love this industry as much as I do, it will all be worth it.”
Leona Scott