Features
Features
From the Desk of Mike Anderson: It’s Time to Create New Parts Code
Written by Mike Anderson, Autobody News Published February 11, 2019 It’s time for this industry to resolve the parts code mess.
Solving the Tech Shortage: AR Collision Repair Instructor Calls Out to Industry: ‘Please Employ My Students’
Autobody News Invites Your InputIt should come as no surprise to hear that across the country, collision repair shop owners and managers are facing a shared challenge: how and where to find new technicians.
From the Desk of Mike Anderson: Automakers' Increased Role in Claims Seems Just on the Horizon as Connectivity Happens
Written by Mike Anderson, Autobody News Published December 28, 2018 It’s been about four years since the industry began talking about the automakers playing a larger role in helping vehicle owners after an accident---using telematics to contact the driver at the crash scene, for example, to ask if they need medical help or a tow arranged for them, or to see if they would like a referral to a nearby shop certified by that automaker.
From the Desk of Mike Anderson: A Reasonable Price for a Vehicle Scan Depends on What You’re Including
Written by Mike Anderson, Autobody News Published November 29, 2018 I get asked quite regularly by both shops and insurers, "What is a reasonable charge for a vehicle scan?" Our “Who Pays for What?” surveys have found there’s not much consistency for what collision repairers charge.
From the Desk of Mike Anderson: Toyota’s Training Website Offers Free Information for Collision Repairers
Written by Mike Anderson, Autobody News Published November 5, 2018 One of the occasional frustrations I experience is seeing the industry fail to make use of some of the great (and free!) resources shops have at their disposal.
From the Desk of Mike Anderson: 4 Questions To Consider Ahead of Negotiating for Any ‘Not-Included’ Estimate Line Item
Written by Mike Anderson, Autobody News Published October 5, 2018 Among the most common types of questions I get from shops is something like this: “Mike, I see this particular procedure you ask about in one of your ‘Who Pays for What’ surveys, but we just can’t seem to ever get paid for that.
From the Desk of Mike Anderson: Are You Upgrading Your Shop’s Customer Service Experience?
Written by Mike Anderson, Autobody News Published September 18, 2018 First, just a quick note to say I appreciate Autobody News offering me an opportunity to share some of my thoughts, opinions and ideas with you here.
Survey Results: Labor Rates, When Shops Get Paid for Supplies
Written by John Yoswick, Autobody News Published March 6, 2017 Automaker repair procedures and position statements have a clear and positive effect for repairers looking to get reimbursed for “not-included” items.
Anderson shows NORTHEAST Shops How His “Who Pays for What?” Surveys Can Help
Written by John Yoswick, Autobody News Published April 08, 2016 About 37 percent of shop who bill for “masking the vehicle for priming” say they get paid by insurers for this operation “always” or “most of the time” – yet about an equal percentage of shops say they have never asked to be paid for this not-included operation.
New Survey Results Show ‘Who Pays for What’ in Terms of Frame/Mechanical Procedures
Written by John Yoswick, Autobody News Published September 22, 2015 Just under 61 percent of shops surveyed said they are paid "always" or "most of the time" for removing coatings from pinchwelds prior to mounting the vehicle on a frame machine when it is required for the repair.
Surveys show ‘who pays for what’ in terms of ‘not-included’ procedures
Written by John Yoswick, Autobody News Published July 1, 2015 Fully one-third of collision repair shops nationwide said they have never asked to be paid for “masking the engine compartment” when this “not-included” procedure has been necessary as part of a repair, yet another one-third of shops who do seek to be paid for it say they receive that payment “always” or “most of the time.
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