Features

On The Lighter Side: Abandoned Factory Hides Over 40 Classic Cars

There are some wild rides, including completely custom builds… When you’re a celebrity like Richard Rawlings, you’re privy to information and events the rest of us could only dream about.
May 19, 2022

From the Desk of Mike Anderson: 7 Steps to Implementing Improvements Within Your Auto Body Repair Business

Written by Mike Anderson, Autobody News Published May. 10, 2022   “I have all these great ideas, but I can’t get my people at the shop to help implement them.
May 10, 2022 Mike Anderson

‘Who Pays for What?’ Surveys Shed Light on Not-Included Items Auto Body Shops are Charging, Getting Paid For

Written by John Yoswick, Autobody News Published April 6, 2022 Trainer and consultant Mike Anderson’s idea wasn’t new, but his implementation of it has had some significant impact for the industry.
April 6, 2022 John Yoswick

From the Desk of Mike Anderson: Tips to Help Auto Body Shops Get Paid for Crucial Step of Destructive Weld Testing

Written by Mike Anderson, Autobody News Published Apr. 04, 2022   In a previous column, I wrote about the critical necessity to perform destructive testing of welds prior to welding on any vehicle---and regardless of whether your shop is being paid for that procedure.
April 4, 2022 Mike Anderson

From the Desk of Mike Anderson: Destructive Weld Testing a Crucial Step You Should Be Paid to Perform

Written by Mike Anderson, Autobody News Published Mar. 08, 2022   One of the few discouraging statistics for me from the “Who Pays for What?” surveys we’ve been conducting since 2015 involves destructive testing of welds.
March 8, 2022 Mike Anderson

From the Desk of Mike Anderson: Resources to Combat Collision Parts Supply Chain Challenges

Written byMike Anderson, Autobody News Published Feb. 08, 2022   I can’t speak with auto body shop owners, managers or estimators for long these days without the subject of parts supply challenges being raised.
February 8, 2022 Mike Anderson

From the Desk of Mike Anderson: Can You Meet Collision Repair Shop Customers’ Changing Expectations of Service?

Written byMike Anderson, Autobody News Published Dec. 20, 2021   I recently had the opportunity to meet in person with many of my 20 Group clients, and one of the things that came up was collision repair customers are not as patient as they used to be.
December 20, 2021 Mike Anderson

From the Desk of Mike Anderson: When it Comes to Auto Body Shop Technician Compensation, Something Has to Change

Written by Mike Anderson, Autobody News Published Nov. 29, 2021 Something has to change. I’ll tell you up front: I’m going to be repeating those four words a number of times as you read through this article.
November 29, 2021 Mike Anderson

From the Desk of Mike Anderson: The Collision Repair Training Program We Need in Every Market

Written by Mike Anderson, Autobody News Published November 8, 2021 I know that easily one of the top challenges at many collision repair businesses around the country is finding skilled technicians, either entry-level or those with more experience.
November 8, 2021 Mike Anderson

On The Lighter Side: Tesla Cybertruck Looks Absolutely Unreal In New Teaser Footage

The Tesla Cybertruck’s initial production may have been moved to late 2022, but this does not mean that the excitement for the imposing all-electric pickup truck is abating anytime soon.
November 4, 2021 Mike Anderson

From the Desk of Mike Anderson: Auto Body Shops Can Take Control of Credit Card Processing Fees

Written by Mike Anderson, Autobody News Published October 1, 2021 It came as no surprise to me our “Who Pays for What?” surveys have found the vast majority (95%) of collision repair businesses accept payment from customers by credit card.
October 1, 2021 Mike Anderson

From the Desk of Mike Anderson: Researching OEM Procedures for the Paint Shop

Written by Mike Anderson, Autobody News Published September 8, 2021 One of the things I think our collision repair industry has been making small strides in is researching OEM repair procedures.
September 8, 2021 Mike Anderson

Collision Repair Work on Commercial Vans Offers Lucrative Opportunity

Written by John Yoswick, Autobody News Published August 11, 2021 Almost two in five auto body shops---38%---say they routinely work on commercial vans such as the Mercedes-Benz Sprinter, Ford Transit and Ram ProMaster, according to a recent industry survey.
August 11, 2021 John Yoswick

On The Lighter Side: Dealership Technician Takes C8 Corvette For Joyride

And there’s video evidence of a freeway race… A C8 Corvette owner recently posted video evidence of a Fremont Chevrolet technician taking his mid-engine sports car for a joyride on the freeway.
August 5, 2021 John Yoswick

From the Desk of Mike Anderson: Daily Release Meetings a Must for Successful Collision Repair Shops

An Autobody News reader recently emailed me a question he had about daily release meetings at his shop.
July 30, 2021 Mike Anderson

From the Desk of Mike Anderson: Use Tech to Kick ‘Timesuckers’ Out of Your Collision Repair Shop

Written by Mike Anderson, Autobody News Published June 29, 2021 I was writing an email to one of my collision repair clients recently, and used Google to try to find a different term for “waste of time.
June 29, 2021 Mike Anderson

From the Desk of Mike Anderson: Scanning---It’s Not Just for DTCs Anymore (and Never Was)

Written by Mike Anderson, Autobody News Published June 1, 2021 Those of you watching TV back in the 1970s probably remember the slogan, “It’s not just for breakfast anymore"---the Florida Orange Growers Association’s way to encourage folks to think about drinking OJ more often than just in the morning.
June 1, 2021 Mike Anderson

On The Lighter Side: Inside John Cena's Muscle Car Collection

This collection highlights American manufacturing triumphs, and is full of one-off and ultra-rare cars.
May 6, 2021 Mike Anderson

From the Desk of Mike Anderson: Collision Repair Industry Has a New Voice on OEM Safety Inspections

Written by Mike Anderson, Autobody News Published May 4, 2021 One of the issues I have written and spoken about most passionately recently---including being quoted in an article on the front page of Autobody News in April---is my belief the post-collision safety inspections called for by most automakers are the single biggest friction point in the collision repair industry right now.
May 4, 2021 Mike Anderson

On The Lighter Side: Cuda, Challenger, Roadrunners, Chargers Found Stashed At Chevy Dealership

This is an incredible discovery! Classic muscle cars have gathered the attention of the public for quite some time now for being rare, high performance, and wickedly valuable vehicles.
April 29, 2021 Mike Anderson

On The Lighter Side: Tim Allen’s Car Collection Fills A Warehouse

Did you expect anything less? Thanks to all the lockdowns, the Petersen Automotive Museum has really stepped up its YouTube channel, which has come to include celebrity garage tours.
April 22, 2021 Mike Anderson

From the Desk of Mike Anderson: Have We Handcuffed Employees from Providing Extraordinary Customer Service?

Written by Mike Anderson, Autobody News Published April 7, 2021 I’m concerned some of you may read the first paragraphs of this column, and presume it’s about customer satisfaction indexing (CSI)---it’s not---and decide to move on.
April 7, 2021 Mike Anderson

On The Lighter Side: The Good, The Bad, And The Ugly Of Clint Eastwood’s Car Collection

Okay, there's not bad or ugly about it, we admit, and it will make your day! Clint Eastwood is creeping up on 91 years old, and has decades worth of work in the entertainment industry.
April 2, 2021 Mike Anderson

From the Desk of Mike Anderson: Nissan Launches ADAS Calibration Course

Written by Mike Anderson, Autobody News Published March 2, 2021 Advanced driver assistance system (ADAS) calibrations are an increasingly important part of a safe and proper repair, and that may prove a challenge for collision shops that lack relevant training and equipment.
March 2, 2021 Mike Anderson

On The Lighter Side: Chip Foose Hot Rods A Volkswagen Beetle

He says it’s Europe’s '32 Ford… Ah, Chip Foose, the guy who often does beautiful work in metal but so often goes off the rails when working with markers.
February 18, 2021 Mike Anderson

From the Desk of Mike Anderson: How to Improve Paint Materials Reimbursement

Written by Mike Anderson, Autobody News Published February 1, 2021 I’ve been getting some phone calls recently from shops concerned about materials reimbursement when refinishing vehicles with three- or four-stage finishes.
February 1, 2021 Mike Anderson

From the Desk of Mike Anderson: Two-Way Dialogue a Good Way to ‘Maintain’ Employees

Written by Mike Anderson, Autobody News Published January 8, 2021 Just as regular maintenance of your shop’s equipment and facility is critical to keep it functioning well, “maintenance” of your employees is just as important.
January 8, 2021 Mike Anderson

On The Lighter Side: Duck Duck Jeep – A New Phenomenon

There is arguably no other vehicle ownership culture that is as unique and vibrant as Jeep ownership, or to be more precise Jeep Wrangler ownership.
December 15, 2020 Mike Anderson

From the Desk of Mike Anderson: It’s Time to Address the Other ‘Pandemic’ in Our Industry

Written by Mike Anderson, Autobody News Published December 1, 2020 Is it possible to yell at people through an article like this? Those of you who have participated in training or seminars or 20 groups that I did years ago no doubt remember how I would sometimes jump down someone’s throat.
December 1, 2020 Mike Anderson

Techs of the Future: Cracking the Code to Recruiting and Hiring Collision Repair Technicians

Collision repair owners and managers across the country say hiring technicians and high turnover rates have become critical issues in their businesses.
November 19, 2020 Stacey Phillips Ronak

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