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Wednesday, 26 March 2014 21:25

Susan McDaniel and Her Career at Bill Luke

ABN: How did you get started on being a parts manager?

I started out working for Chief Auto Parts stocking shelves on the corner of 4th Avenue and 16th Street in Yuma, AZ. I began working for Bill Luke Chrysler Plymouth in 1988. This November 2014 will mark my 26th year with the company now named Bill Luke Chrysler Jeep Dodge & Ram.

I have seen many changes over the years since working on that small retail parts counter in the store originally built in the 1960s. In the early 1990s, Don Luke purchased a Dodge Dealership next door to the Chrysler Plymouth Store, and then a year later added a Jeep franchise.

ABN: So you worked your way up to become a wholesale parts director?

In 1992, I began working on the wholesale counter and soon after was named the wholesale manager. In 1997, I became the assistant parts manager, and in April 2000 I was promoted to parts manager. In June 2004, we moved the Chrysler, Jeep, and Dodge stores' parts department and body shop into a beautiful, 150,000 square-foot building that was once our back lot.

Today, I am the parts director of our Chrysler Jeep Dodge Ram location on Camelback Road and I-17 and our Suzuki Fiat parts department in Tempe, AZ. Between the two parts departments, we stock over 1.4 million dollars in inventory.

ABN: You’ve also been involved with the Mopar Masters Guild (MMG), right?

Yes. MMG is a national parts managers’ guild representing the best dealerships that started in the early 1990s. I am a former parts guild president for the Phoenix chapter and currently hold the office of secretary for the Mopar Masters Guild, of which I have been a member since 2001. Today I really feel like I have made a difference.

Read more about Bill Luke Fiat.


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