But, by doing the right things and finding a reliable and skilled contractor, Accurate Auto Body in Richmond, CA, owned by the Cichon and Silva families, successfully opened its new 27,000-square-foot facility late last year. The results are already paying off in many ways.
Established 34 years ago by Ed Cichon, this second-generation shop is now run by his daughter, Tiffany Silva, who is the shop’s co-owner, the current treasurer for the California Autobody Association (CAA) and president of CAA's East Bay Chapter. She runs the shop with her husband, Dan Silva.
As the old saying goes, "location, location, location" has already really helped bring additional business to their new facility. While many shops are tucked away from the public eye, Accurate Auto Body's new facility is getting big visibility, and Tiffany is ecstatic with the result.
“We’re on the Richmond Parkway and approximately 100,000 commuters pass by us every work day,” she said. “We made sure that our sign is easily visible. At our former location, we had to give customers directions. Now we're easy to find, which is so great. We rarely got walk-in customers before, but now we do and of course, every time people drive by, it's like free advertising."
Constructing any facility from the ground up has its own set of potential obstacles, but by anticipating the unexpected, Tiffany and her family were able to make the process as seamless as possible.
“Last summer, it was only an empty field and now we have this incredible shop, which is pretty amazing,” she said. "We designed it exactly the way we want it to be, so we will definitely be here for a long time. It is ideal for our production process and we were able to acquire cutting-edge equipment to be able to work on today's highly sophisticated vehicles. Having a shop like this impresses our customers and will undoubtedly give our insurance partners the confidence that we are more than capable to do the work they will bring us. In just our first month here, we repaired more cars than ever in our history and it's just getting better, so we're obviously delighted."