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Friday, 09 November 2018 21:43

CO Hail Repair Shop Rips Off Customer, Service King Finishes the Job

Written by Eric Ross, KOAA News 5



News 5’s report caught the attention of Service King Collision Repair. The company decided to step up to the plate and fix the customer’s car for free. It’s a classic example to show there are good people committed to making things right when others do wrong.


A three-month long problem for Vernon Jones has finally come to an end.


“Service King put a brand-new top on my truck, a brand new hood, knocked out all the dents on the side and fenders and painted it,” Jones said.


Jones’ nightmare began when he took his red Dodge pickup truck to AAG Auto Hail Repair on South Academy. Employees there never finished the work they promised and instead cashed Jones’ unsigned insurance check that they had collected up front.


“That is not my signature,” Jones told News 5. “I know how to spell my own name.”


Two certified forensic document examiners told us the signature on the check appears to be a forgery based on the stroke pattern and fact that Jones’ name was spelled wrong.


Jones' known signatures are on the right. The alleged forgery is on the left.


aag hail repair forgery vernon jones signature web


When News 5 showed up to AAG’s location to ask questions, employees were not eager to talk.


One employee decided to wrap himself in a tarp to hide, while another employee grabbed News 5’s camera.


“They ran from the camera,” Jones said. “They didn’t want to answer your questions.”


Hector Pinedo, the owner of AAG Hail Repair, couldn’t explain who signed Jones' name when News 5 confronted him.


“You never want to go to the fly-by-night places,” said Rory Crosby with Service King Collision Repair. “He was taken advantage of when they cashed the check, and the story really bugged us.”


Crosby and other workers saw News 5’s story and decided to fix Jones' truck---no questions asked.

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