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Sunday, 01 May 2016 19:06

OEM Certified Collision Care Provider Conference Rocks Nashville

Assured Performance on April 14 shared the highlights of the first OEM Certified Collision Care Provider Conference held in Nashville, TN, April 10 – 13. 

Nissan, Ford, FCA and Assured Performance joined together to host a content-filled conference to a sold-out crowd of Certified Repairers representing over 620 repair locations and nearly $3 Billion in annual revenue.  

The conference featured presentations from all of the strategic partners, and several experts. The theme was “You’ve Changed the World!”  Attendees saw an extensive compilation of the collaborative tools and OEM consumer-focused efforts that are changing the collision repair world. Special presentations were also given by J.D. Power, I-CAR, Enterprise, TenPoint Complete, and CPrax Marketing.  The attendees were also given a private tour of the Nissan Production plant where they could see the 24-hour complete production cycle of vehicles built during the conference. 

“This was the best conference I have been to, ever” shared, Dan Bailey, MSO shop owner from Kansas City. “They hit this out of the park.”

“This was unlike any other program.  It was filled with valuable content and great fun networking,” added Tom Tracy, MSO Owner from Nebraska. 

“I have been to dozens of conferences in my career and this conference was the most impactful to our business,”  stated Anthony Lofrano, President & CEO of F. Lofrano and Son.

Kenneth Sargent, an MSO owner from Atlanta, added, “This conference reminded me of the good ol’ days, when we mattered!  After this, I am looking forward to the future in the Collision Industry again, thanks to Assured Performance and the OEM partners.”

Attendees gained insights into the Automakers’ strategies from why and how they started their Certified networks to their visions for the future where they are helping their vehicle owners link directly with Certified Repair Providers. Attendees were also exposed to numerous existing, real and tangible marketing, promotion, quality assurance, KPI/data management, and shop management tools exclusive to the joint-effort OEM Certification program. 

“This conference was an opportunity for the participating Automakers to demonstrate to our Certified shops our collective commitment to continuing communication to our customers, and continuing to enhance the tools we are building for our Certified Shop network,” stated Mark Zoba, Manager Certified Network Growth for Nissan.

Attendees gained insight about the OEM Certified Network. The statistics illustrated by the combined key performance indicators (KPIs) show that the OEM Certified Collision Care Provider network represents the best choice for consumers, insurers and vendors. The network scores the highest in the industry in advanced repair capabilities, production efficiency and cycle time (rental days), repair cost containment, CSI, and shop profitability, according to a company press release.

The conference had restricted attendance based upon the limited room capacity in Nashville and was sold out in less than 30 days. To continue what was started in Nashville and open it to their entire network, Assured Performance announced that they would be putting together a special event, August 10 in conjunction with NACE in Anaheim, CA. 


For more information, visit or call 949-221-0010. 

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