Constantino, vice president and office manager for Clove Auto Body in Port Richmond, said he took over "the management of a business I had no prior knowledge of; learning the industry processes and technical requirements, building relationships and creating a sustainable, thriving business that had been successful for over a quarter of a century."
Constantino has also given generously of his time and talents on Staten Island. For instance, he partnered with the United Cerebral Palsy organization to repair its handicapped-accessible vans and has participated in various other economic development initiatives aimed at improving the economy of Staten Island.
The St. George resident is being honored with a Louis R. Miller Leadership Award in the Established category. The awards--co-sponsored by the Staten Island Chamber of Commerce and the Staten Island Advance--are presented in honor of Louis Miller, a businessman and West Brighton resident who was also a community leader.
"John's ethical conduct and integrity have served as a role model for his colleagues, competitors and friends," said Jeff Henick, CEO of Stop & Stor, who nominated Constantino for the award. "John quickly acquired the skills and established the contacts required to maintain the existence of the business."
Henick also noted that Constantino "has faced and addressed other challenges, such as the practice of steering, which is the disproportionate concentration of work with a few auto body shops by certain insurance companies. John has led the challenge to this unfair practice through his participation in the Staten Island Auto Body Guild."
Recipients of the Louis R. Miller Awards are recognized as effective business leaders, and for their outstanding contributions to the local community. Awards are given out in four categories: Emerging, Established, Master, and Not-For-Profit. The honorees will be recognized during the annual Louis R. Miller Business Leadership Awards Breakfast on Feb. 15.
Below, Constantino shares more about his goals, job, and life:
Past occupations: Corporate bond clerk at Salomon Brothers; manager for The First Boston Corporation.
Community involvement: BUCKS Business Network for more than 10 years, including president for two years; Staten Island Chamber of Commerce for nearly 25 years; Bay View Tower board of directors; SIEDC ambassador; Alzheimer's Foundation of Staten Island; Mayor Bloomberg's Vision of Staten island Committee; and the North Shore Development Corridor Committee.
Some life goals: Improving the quality of life in my community; being a respected and successful member of the Staten Island business world; building and sustaining loving and supportive relationships with family and friends; and enjoying the benefits of living so close to New York City.
The best part of my job: Seeing the expression of relief and happiness on the faces of our customers when they see their cars looking as good as new after we have repaired the damage. I truly enjoy the feeling of satisfying our customers and exceeding their expectations.
The most difficult part of my job: Dealing with frustration on the part of our customers when their expectations aren't met due to circumstances we have no control over. I try very hard to foresee and avoid these delays through my industry contacts and careful scheduling, but there are some rare occasions when a customer's expectations are not fulfilled. In these cases, I take extra time to understand and address their concerns while trying to do everything in my power to resolve them.
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