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Wednesday, 01 June 2016 18:32

ABC 7 On Your Side in NY Goes 7,000 Miles for Shop Owner's Refund

benner auto body2

Photo: ABC 7 NY, WABC-TV

 

The owner of a small business in New Jersey spent thousands buying ads to promote his business on grocery store shopping carts. But when the stores suddenly shut down, he found himself in a lurch.

Joseph O'Neill paid $16,000 the summer of 2015 to put ads for his auto body shop all over the local Pathmarks and A&Ps, right before the grocery chain went bankrupt. O'Neill's ad salesman told him he got fired, and he couldn't reach anyone for answers.

He had just taken over Benner's Auto Body in Cranford after his dad died suddenly from cancer, and Joseph, who grew up in the business, wanted to invest in advertising to bring in new customers.

The salesman for AdCart, also known as Shopper Local, sold him on placards to be placed inside every cart at three local supermarkets.

 

benner auto body

Photo: ABC 7 NY, WABC-TV

 

But within days of signing the contracts, the stores went belly up, and they would all close in a few months. But Shopper Local/AdCart called him from New Delhi, offering him a prorated refund of $12,400. O'Neill said the voicemail promising a refund was made November 2015.

 

For the full story, click here.

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