The spring meeting began with a light dinner which was prepared by the culinary students at the school. Association members then met with the automotive technology department to learn how ASA-CT can aid them in terms of curriculum, apprenticeships and job placement. Two senior students from the program attended, and shop owners conducted mock interviews with these individuals to prepare them for their futures.
Shop owners also discussed the possibility of participating in a mystery shopping project to “ensure they are offering the best in customer service as well as to confirm that the average consumer can easily find them online,” said Lisa Siembab, executive director for ASA-CT.
Eric St. Pierre, chief marketing officer for Parts Tech, delivered a presentation on the company’s parts procurement software which assists shops in locating parts in a more timely and accurate manner than most other programs. According to Siembab, “The program is designed primarily for mechanical shops and allows shops to input current vendors, view an exact illustration of the part, and research availability of the part in real time. Shops were encouraged to sign up for a free trial made exclusive to ASA-CT shops.”