Survey by Kentucky shops ranks insurers
by Automotive Service Council of Kentucky
NABA announced that it completed tabulations of the annual survey that invites shops to rate insurance companies. NABA’s most recent survey was based on the 2007 calendar year and asked repairers to rank insurers on a scale of 1-10 with 1 being the lowest (worst) rating and 10 being the highest (best) rating. State Farm Insurance with an overall rating of 8.38 stayed in the number one position, a spot it held for the past three years. Farmers Mutual Insurance, with a rating of 7.55, retained the number two-position, and Battlecreek, with a rating of 6.77, moved into the number three position a spot previously held by AAA in 2005 and Union Insurance in 2006.