With the collision repair industry increasingly becoming more competitive and margins getting thinner, it’s more important than ever to negotiate better deals with industry partners, according to Eric Newell.
He's got mad skills when it comes to making furniture out of wine barrels and old wood that he finds or purchases for his creations.
“Sometimes I think pushing a repair through a collision center is like putting a bag into the security scanner at the airport,” said John Shoemaker, business development manager for BASF Automotive Refinish Coatings North America. “You put the bag on the belt and hope it comes out the other end without any complications.”
The decade of the ‘50s marked a golden era in the auto industry. American servicemen were back from the war. No longer were factories turning out bombs and bullets. It was time to build some cars that were destined to be classics---and time to introduce some new automotive technology.
We’ve all seen them on television shows, movies and of course in real life---police cruisers all smashed-up, usually as a result of an accident, sometimes sustaining collateral damage when forcing a “bad-guy” off the road, sometimes damaged at the end of a high-speed chase.
One of the occasional frustrations I experience is seeing the industry fail to make use of some of the great (and free!) resources shops have at their disposal.
It is common knowledge in the collision repair industry that there is a shortage of incoming technicians. Over the past few years, many articles, educational seminars and programs have been dedicated to this dilemma.
Recently, I was asked by a shop owner to put on a Squeeze Type Resistance Spot Welding (STRSW) clinic.
For those body shops still not convinced that obtaining OEM certifications is a critical component for surviving in the future, Robb Young of Assured Performance said, “Change is necessary if you want to capitalize on the opportunity of the future. If you continue to run your business the same way you have been, five years from now your business will either be dying or go out of business.”
Writing a proper estimate is an important component of running a successful collision repair facility.
Among the most common types of questions I get from shops is something like this:
Some Benevolence cars are used by their recipients for many years as a reliable form of daily transportation, while others eventually sell them or give them to family members.
20 Years Ago in the Collision Repair Industry (November 1998)
PPG has done a comprehensive study of over 2,000 collision repair facilities. Here is a snapshot of some of the statistics:
A body shop in the Bay Area gave me a swag bag full of stuff a few years ago that included pens, a t-shirt, a baseball cap, a coffee mug and several other items displaying the shop's logo.