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Make it a Game
In the popular 1980s book "The Game of Work," author Charles Coonradt wrote, “People will pay for the privilege of working harder than they will work when they are paid.”
It’s that time of the year again (sixth year in a row) for the article that all of you in the collision world have been waiting for—Kool Tools of SEMA 2018.
Day Job/Night Job: Mike's Auto Body Estimator Chases Fame as Stand-up Comic
Written by Ed Attanasio
Ron Bello, an up-and-coming stand-up comedian, has been working as an estimator at Mike’s Auto Body in Fairfield, CA, since November 2018.
Marketing for Shops: Broadly Helps Body Shops Shine Online
Written by Ed AttanasioIn 2013, engineers Josh Melick and Assaf Arkin founded Broadly, a company that facilitates businesses’ success online through Facebook, Yelp, Google and NextDoor, while living in Oakland, CA.
In Reverse: Vehicle Safety Equipment Through the Years
Written by Gary Ledoux
By the mid-1950s, more than a million Americans had been in car accidents and died on the nation’s roads and highways.
The Best Body Shops’ Tips: How to Implement an Effective Scheduling Process to Achieve Revenue & Cycle Time Goals
Written by Stacey Phillips
For body shop owners and managers who are still “winging it” when scheduling repair jobs, there is a better way to manage the process and proactively run a collision repair shop, according to Dave Luehr and Ron Kuehn.
From the Desk of Mike Anderson: Shops Need to Move Beyond Paper QC Process
Written by Mike AndersonWhile working with a shop on some quality control (QC) issues recently, I discovered they were still using a paper QC checklist.
The Best Body Shops’ Tips: How Implementing a Lean Process Can Improve a Shop’s ROI & Decrease Cycle Time
Written by Stacey PhillipsCollision repairers often don’t recognize the tremendous value of incorporating well-defined processes into their body shops, according to Steve Feltovich, president of SJF Business Consulting LLC.
The Best Body Shops’ Tips: An Insider's Guide to Handling Media Interviews During a Crisis
Written by Stacey PhillipsThere’s an important question everyone in the collision repair industry should ask themselves, according to award-winning journalist and communication trainer Jeff Ansell: If your body shop or business is accused of transgressions, real or imagined, would you know how to respond to the media?
From the Desk of Mike Anderson: It’s Time to Create New Parts Code
Written by Mike AndersonIt’s time for this industry to resolve the parts code mess.
More...
After the Donation: Caliber Collision, Allstate Step Up to Help Army Veteran
Written by Ed AttanasioSome deserving people receive donated cars to make their lives a little easier, while others use them to get better jobs and improve their situations.
Day Job/Night Job: Fledgling Auto Body Technician is Well-Known, Dedicated Bagpiper
Written by Ed AttanasioKristopher Muse, a metal technician at Mike’s Auto Body, is only 25, but he has been playing the bagpipes for 14 years and is a member of one of the largest nationally acclaimed bagpipe bands in the country.
Team-Building Events Make Your Business Better on Many Levels
Written by Ed Attanasio
In the old days, they were called retreats: A group of employees would meet at a hotel and go out in the woods or up in the mountains to bond, and the really smart people would figure a way out of it.
In Reverse: The 1960s – The Collision Repair Industry Gets a Voice
Written by Gary Ledoux
Each month, collision industry trade magazines provide readers with a glimpse of the industry at that point in time.