Friday, 30 May 2014 00:00

Anchor Auto Body in the Bay Area Earns Fifth Talk of Town Award

Earning the highest possible rating of five stars for 2014, Anchor Auto Body in the Bay Area was recently awarded its fifth consecutive Talk of the Town Customer Satisfaction Award in the Automotive—Auto Service & Repair category. This fifth straight award has earned Anchor Auto Body the prestigious Sapphire Award. The Talk of the Town Awards, presented by Talk of the Town News, honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, etc. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating. Only those that receive a four-star to five-star rating receive the Talk of the Town Customer Satisfaction Award. Anchor credits some success to its website, designed to be professional, clean, and easy to navigate. “It also includes Autowatch, a program that allows customers to view the repair status of their vehicle online,” says Trago. “We have also implemented texting and emails as a way of keeping customers up to date.”

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