Hornedo began the presentation by expressing his goal of condensing a four-hour presentation into a one-hour time slot and provided attendees with printed copies of the PowerPoint presentation slides. This way, any material that he could not cover due to time constraints could be read later at the attendee's leisure.
He then discussed the drive for lighter materials, stating that they are effectively standardizing higher MPG and safer vehicles. He also explained that the use of lighter materials has ultimately led to more difficult and complicated repairs. He showed crash test footage demonstrating that vehicles are being built to sustain higher collision impacts with less physical damage, but stressed that just because damage is not immediately visible does not mean that it isn't present. Hornedo discussed the four types of damage: direct, energy transmission, induced, and inertia and went over build tolerance by vehicle brand.
Energy management was another area of focus. "The goal is to keep the impact away from the occupant area and to take it around the occupant area," Hornedo said. He pointed out that advanced materials react differently to collision forces and that some areas of the vehicle are designed to absorb energy while other areas are designed to transfer energy. Much of his commentary was based on vehicle construction materials, and he provided several examples by brand and use of steel.
Regarding estimates, Hornedo's presentation outlined ways to improve estimates and eliminate down time, which included the following points:
-Develop a repair plan
-Know the procedures of the repair
-Do not make up your own procedures
-We cannot crash test our repairs
-Follow OEM repair mandates and guidelines
Hornedo discussed the importance of scanning vehicles while writing estimates and went over the steps required in a damage diagnosis "visual quick check," urging collision repairers to look for the following signs of structural damage and movement: body gaps, light assemblies, doors and hoods/lids, bumpers, glass, under hood, transmission, engine, frame, suspension and steering, and miscellaneous items that might indicate that previous repairs had been performed on the vehicle.
"You can't write an accurate estimate without knowing where the damage is," Hornedo stated. "And you can't write an accurate estimate without knowing how the vehicle is to be repaired." He explained that "training, training, and more training" of estimators, insurance personnel, body/frame techs, and owners was the key to accurate estimates and complete repairs.
Elaborating on quality and accuracy, Hornedo stressed that "Every single pull, cut, weld, and replacement part must be of the utmost quality and must meet the manufacturer's minimum requirements."
Hornedo highlighted how modern damage analysis is different from that of the past due to the increased complexities of today's vehicles. He listed the benefits of modern vehicles as increased fuel economy, vehicle performance, and crash performance as well as a greater variety of user electronics. He listed the disadvantages as complexity of design, manufacturing costs, increased difficulty of repair, and an increase in the number of necessary diagnostics of collision-damaged vehicles. With this in mind, his presentation was summarized by his three pieces of advice for collision repairers: “Measure the entire vehicle, get the OEM repair methodology, and don't forget about the energy management.”