Stacey Phillips

IMG 1006 copy Stacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields. She can be reached at sphillips.autobodynews@gmail.com. 

When Jim Pfau talks to his customers at Alan’s Collision Center, he often asks if they are familiar with their vehicle insurance policy. The general manager of the Philadelphia, PA body shop said that since the average person does not have a clear understanding of their policy, he takes the time to explain the issues associated with the repair process, such as labor rates and parts usage.

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More than 20 years ago, auto body shops routinely ordered individual paint colors from a paint distributor to repair vehicles.

On a typical day at Pacific Elite Collision Centers, Cortney Arthur might run through the shop’s production list, help write estimates, order parts or even detail cars. As the general manager of the company’s Downey East location in California, Arthur also spends time taking care of the insurance side of the business, keeping up with KPIs and ensuring the facility is compliant.

At Smith Bros Collision Center and Truck Accessories, brothers Chad and Adam Smith work hard to ensure every repair is a positive experience for their customers.

On the north side of the Big Island in Hawaii, in a quiet little town named Kamuela, Judith was at home watching a football game. She noticed her back door was open and soon realized her 2014 BMW X3 had been stolen from the garage.

From compensation and benefits to training and recruitment, Autobody News has everything you need to know about beginning a career in collision repair.

Erie LaSalle oustide July2017

Erie LaSalle Body Shop was established in Chicago, Illinois, in 1934.

 

In 1934, Ivan Goodmonson established Erie LaSalle Body Shop in Chicago, Illinois.

Marshalls inside July2017

Employees attend training on a consistent basis to stay up-to-date with changes in the industry

 

At Marshall’s Auto Body in Billerica, Massachusetts, Jayce Mitchell said the primary focus of the body shop is to always get a customer’s car and life back in order ASAP.

Steve Schoolcraft presentation July2017 web

Steve Schoolcraft while giving a presentation. Many remember him as an animinated presenter.

 

Steve Schoolcraft, often referred to as a visionary by many in the collision repair industry, died unexpectedly on May 19, peacefully in his sleep. He is survived by his wife Alexis, his two sons, Nicholas and Michael, and granddaughter Noelle.

We’ve all heard predictions for the timeframe when driverless vehicles will become mainstream—three years, five years, a decade or even longer.

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