John Royer, general manager at SheerMetal CARSTAR in Plano, TX, has no qualms admitting that his journey in the collision repair industry has been rather unorthodox, entering the business just four years ago with no experience.
In 2013, some business associates and friends asked him to manage the business they had purchased four years earlier after the previous manager, with an abundance of industry experience, left. Since Royer began running the shop, the business has more than doubled its revenue from $1.3M to $4.0M in 2016.
How did Royer achieve this seemingly miraculous feat? With the goal of helping the shop grow, the ownership group sought to join a larger, proven system, and after a review of industry business opportunities revealed the value of becoming a CARSTAR franchise, Royer felt confident that they had found the solution to grow the business. He noted, “We implemented the processes and systems CARSTAR gave us, and people have taken notice. Over the first four years, the business saw many ups and downs, but since becoming a CARSTAR shop, we have seen substantial growth; I feel that’s the ultimate compliment to the CARSTAR opportunity.”