“Holding the training at Southeast Toyota’s Vehicle Processing Center provided the attendees with a mix of classroom training and the ability to observe firsthand how similar principles have been implemented through the teachings of Toyota at the Vehicle Processing Center,” noted Steve Topczewski, OEM/Dealer business development manager, PPG Industries. “Since no two collision centers are exactly the same—in terms of sales volume, facility size, layout and source of work, etc.—the Green Belt curriculum takes into consideration that the current state of differing collisions centers can be quite different. The emphasis is on a real world process of moving from wherever the starting point is to an improved future state.”
“We were extremely pleased to work with PPG and bring this training to our dealers’ collision centers, of which the majority attending are ‘Toyota Certified’,” said Jon Lee, regional consultant, Southeast Toyota Distributors. “Continued support from PPG will allow participants to keep their journey of process improvement on track and moving forward. In that regard, we plan to conduct a follow-up performance meeting in the first quarter of 2011 with PPG.
PPG’s MVP Green Belt Training is recognized by I-CAR and the Automotive Management Institute. Attendees receive appropriate credits for the course.