The session was taught by Dennis Brewster, owner of Extreme Auto Repair, who said the meeting "Went very well. We discussed what records need to be kept and how long. I also let shop owners walk around my shop to see how we do things and ask questions."
Brewster felt that the training session went better than expected and that attendees responded well to his attempts to educate them on the importance of record-keeping. He believes that association-sponsored events are important to ASA-CO members because they "keep us up-to-date on how to be a good shop. Plus, we get to talk with other owners and find out how they conduct business so we can all be better."