The Illinois Department of Insurance (DOI) is now providing online access for consumers to view insurance company records.
Insurance product filings, such as rates and forms, filed with DOI are now available to the public through the online tool SERFF Filing Access (SFA).
Illinois became the third state nationwide to implement the new service that will provide consumers direct access to insurance records, the department said.
Prior to submitting a Freedom of Information request for records, the requestor (whether a consumer or member of the media) may first check the information is available to them via SERFF. All public records not legally declared by law to be closed, and for which DOI has legal custody and control, are available for inspection.
Documents that are closed (not public) are not available on this website.
Filings will be available electronically through SERFF upon the completion of DOI’s review. Access SERFF at https://filingaccess.serff.com/sfa /home/il.
SERFF was developed under the leadership of the National Association of Insurance Commissioners (NAIC).