Beginning at 2 p.m., Richard will be presenting two classes: 6 Steps to Embracing Change and From Great to Exceptional in Customer Service. Both of these classes are beneficial to Mechanical and Collision Businesses Management Teams, as well as to any vendor or supplier that has employees who provide service to its customers.
The first class, 6 Steps to Embracing Change, will take place from 2 p.m. - 5 p.m. There will be a social from 5 p.m. – 6 p.m. with hors d'oeuvres, sponsored by Performance Auto Color & AkzoNobel Coatings . The second class, From Great To Exceptional In Customer Service, will be presented from 6 p.m. – 9 p.m.
Attendees will be able to choose either class, or both. Attendees will save $50 by choosing both. Attendees can choose two classes for less than they would usually expect to pay for just one Richard Flint class.
The first 40 people to register for each class will be included in a $100 cash drawing --- one for each class.