Automaker repair procedures and position statements have a clear and positive effect for repairers looking to get reimbursed for “not-included” items.
The value of pre-scanning collision-damaged vehicles was reiterated a number of times by panelists at the recent Collision Industry Conference (CIC) held in Palm Springs, CA.
In 1997, Georgia shop owner Gene Hamilton suggested that the money industry vendors were spending on large parties at the annual NACE convention could be used to address larger industry issues.
CIC ends parts test-fit demonstrations, feds launch new insurance oversight agency
The “OEM Collision Repair Technology Summit,” hosted in November by the Society of Collision Repair Specialists, gave representatives of the automakers an opportunity to weigh in on a variety of topics raised by collision repairers.
As another new year begins, the collision industry can expect more big changes in terms of vehicle technology, repair requirements, judicial and regulatory actions, state and federal legislation, and insurer involvement in the claims process.
Here’s a look at some of what’s in store for the coming 12 months.
Jack Rozint, Vice President of Sales & Services, Repair for Auto Physical Damage Business Unit, Mitchell International, Inc. and CIC Committee Chair
Scanning of vehicles for diagnostic trouble codes as part of the collision repair process continued to be a key topic at meetings held in conjunction with SEMA in Las Vegas in November. A Collision Industry Conference (CIC) committee examining some of the issues the industry needs to address related to scanning, for example, reported in Las Vegas that it continues to identify as many questions as answers.
Industry consultant Dale Delmege in 2001 suggested that insurers could reduce field staff by shifting more responsibility for – and benefit from – both cost-containment and customer retention to shops.
Unless the courts or federal lawmakers act, the minimum amount certain salaried employees will need to be paid to be exempt from overtime will increase dramatically as of December 1.
Important changes being made to federal overtime regulations are likely to require significant changes for some body shop employee pay plans, according to business attorney Cory King.
Discussion within the industry of “alt-OE” or “opt-OE” parts seemingly has raised more questions than answers this past year, but one state regulatory agency has a clear stand on the topic – one that may drive changes nationwide.