AudaExplore announced the launch of MSO Pro, a cloud-based enterprise body shop management (BMS) solution that delivers unmatched capability to manage multiple repair locations and business functions through one experience.
Featuring enterprise-level functionality with a dashboard-driven design, MSO Pro is based upon proven technology, which has already processed tens of thousands of repair orders and millions of dollars in collision repair revenue. The solution is an open architecture design that integrates with estimating platforms from AudaExplore or other technology providers to deliver unique customer moments and increase repairer productivity through the following:
- Predictability: Repairers can make better, more-informed decisions that impact customer satisfaction and profitability outcomes through customer satisfaction reporting, predictive production load scheduling, and standardizing process across multiple repair locations.
- Scalability: No matter the size or number of locations, from a single shop looking to grow into an MSO, to organizations opening their 100th location, the platform combines robust performance analytics and reporting with applications for all business functions including human resources, sales, customer relationship management, and operations.
- Efficiency: Reducing complex IT integration across business functions and locations with its stable, cloud-based accessibility via single sign-on, self-service management of administrator permissions, and thorough user adoption training and support.
“We’re excited to bring to market a proven and comprehensive enterprise solution—the first of its kind designed for MSOs,” said Gordon Henderson, vice president of AudaExplore Collision Repair Solutions. “MSO Pro breaks new ground in collision repair operations, filling a void in which many MSOs have chosen to either build their own homegrown systems, or deal with the limitations of single-shop or low-volume solutions that require ongoing add-ons to support their multi-shop businesses.”