On April 16, 2014, the Inter-Industry Conference on Auto Collision Repair (I-CAR) announced two all-new, limited-time training bundle promotions from the Intro to Collision Repair Series. The exclusive training bundles are specifically tailored to employee career paths in the insurance and collision repair segments, including entry-level claims adjusters, call center staff, front office support, and career and technical school students.
“Providing staff with foundational knowledge on the repair process can have a positive impact on everyone involved—from the customer, to the repairer or insurer, to the business,” stated Elise Quadrozzi, I-CAR director of Segment Development – Insurance.
The Intro to Collision Repair Series includes an overview of vehicle parts and terminology, reading damage reports, and repair and refinishing processes.
Quadrozzi explained, “When your entire staff is trained, they can work together more productively, which can directly impact KPIs and CSI scores.”
Both training bundles are comprised of eight of the most commonly-taken courses by the insurance and collision repair segments, including one of I-CAR’s most popular courses at no cost. Training bundles are $273 each for a limited time.
Each online course takes approximately one hour to complete, is available on-demand, and has no expiration date once the bundle has been purchased.