Summit Software and Marketing Solutions has announced the addition of an unsold estimate sales, follow up and communications service to its e-MarketPlace platform.
According to Summit, this service allows collision shops of any size to implement automated sales follow up communications using email, text messaging and/or phone app communications to increase closing ratios and sales.
Frank Terlep, CEO and "Lead Sherpa" for Summit commented, “Based on industry statistics, more than 30 percent of consumers that drive into an auto body shop for an estimate do not immediately agree to have their vehicle repaired. Most shops don't have the time or resources to call every unsold estimate. Secondly, in today’s world it’s difficult to connect with busy consumers via a phone call. Our e-MarketPlace unsold estimate sales and follow up service uses email, text messages and in-app communications to automate the entire unsold estimate process.”
Terlep continued, “Shops with $1.0 to $3.0 million in annual sales and a 70% closing ratio lose sales opportunities worth $299,000 to $900,000 a year respectively. It is proven that sales is a numbers game, and by simply following up with an email, text or an in-app communications to every unsold estimate we can improve a shop’s closing ratio by 2 to 15 percent.”
For more information, please contact Frank Terlep at 888-377-2661 ext. 110 or via email to firstname.lastname@example.org . You can also visit the e-Marketing Sherpa’s website at emarketingsherpas.com.