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Wednesday, 23 November 2011 17:19

Toby Chess Asks Repairers to Email Details of Parts that Don’t Fit or Appear Substandard in Materials

Toby Chess wants repairers to email him the details of ill-fitting or poor-quality parts—whether OEM or non-OEM, certified or non-certified. “I’m not against aftermarket parts,” Chess has repeatedly said. “My message is that all that shops want are good quality parts that don’t require margin-eating extra days or hours of returns and refitting. Where they come from is not the issue.” Email him with the details at

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