Rome Technologies, the forerunner in collision repair process management software, has just released CompleteShop2010.
CompleteShop is the only software on the market to allow you to increase your productivity and profits with the same staff and resources. CompleteShop groups the tasks for the writers, parts, production and customer service departments and prioritizes them for the shortest cycle time while maintaining the highest level of communication to the customer, insurer and rental car company. “No other software on the market can offer such incredible results,” says Patrick Power of DARCARS Toyota. “Our productivity has increased 40% percent, and significantly improved our net profit and the quality of life of our entire staff.”
The new release will also include an entirely new integration for CompleteShop to interface with CCC, Mitchell and Audatex. This new integration will support Text Recognition Technology (TRT), writers will be able to distribute income into the categories of their choice putting transactions in the right place the first time. For the first time, estimates and supplements will no longer require editing in the management system. This will allow the user to have more income categories to better scrutinize profits and process at every level of production and will decrease time spent navigating through screens and editing repair orders. Rome Technologies founder, Scott Rome explains, “We are constantly developing CompleteShop to meet the needs of our customers. This new integration is a direct response to the suggestions we received from writers bogged down by these required changes.”
In addition to the new integration, automated communication features have also been added to CompletShop2010 for both customer service and production. Combined with the new up-to-the-minute production forecasting and alert feature, the automated communication system notifies staff immediately if a car is behind in production and can also send emails or texts to customers to keep them informed on the status of the car – improving cycle-time and customer service index. Additional improvements to parts management, customer information screen, security settings and reporting have also been made. Rome Technologies is conducting a series of free Webinars throughout the year to train current users on the new features.
To learn more about Rome Technologies factory-based process management business model contact Scott Rome at 800-373-Rome or visit www.rometech.com.
President, Rome Technologies