Kevin Caldwell named Director of Member Services for Assured Performance Network (APN)
Scott Biggs, CEO and founder said, "We are adding key management to match our phenomenal growth. You could not ask for a more perfectly suited individual to help lead our charge. Caldwell will interface with the shops, vendors and all other aspects of the industry, to ensure that the co-op is represented, our interests defended, and the individual shops' needs are met."
Caldwell brings over 25 years of collision industry experience to his position at APN. He got his start in the family collision business in Southern California working with long-time industry leader and father, Jack Caldwell. Caldwell has had the pleasure of serving the industry in numerous capacities as Chairman of the Automotive Service Association[ASA], NACE Chairman, and as an active member in the California Autobody Association [CAA]. Caldwell has also served as a Director of the National Institute Automotive Service Excellence [ASE], Collision Industry Conference [CIC], and has actively contributed to numerous other industry entities and advisory groups.
From the early nineties until 2000, Caldwell was actively involved in ASA's collision division, and served as its director for three years. He was inducted into the Collision Industries Hall of Eagles (Hall of Fame) in 1997, and was named Body Shop Business Collision Repair Executive of the Year in 2000.
Caldwell explained his decision to join APN, "This is a great fit. Assured Performance Network is the vehicle that I feel will take the collision repair business industry to the next level. As a member-owned co-op, our efforts are on behalf of serious professionals that own best in class operations throughout the country. Their interests are being seriously challenged. Through APN, we can work together independently and draw from the strength of the collective group of top players."
Biggs concluded, "Kevin has proven himself to be a tireless leader that shares our common vision. He brings a perfect balance of decades of hands-on shop experience, and a life-time of overall industry knowledge and dedication."
"We take great pride in the early results of this program. This provides substantial credibility to our vision of assisting shops to leverage their collective power, giving a whole new meaning to what a co-op in the collision industry can really be," said Scott Biggs, founder and CEO of APN.
According to Biggs, APN operates as an advocate for the independent collision repair businesses that can meet minimum standards of excellence. The qualifying shops become member-partners enabling them to work together, independently through the legal structure of a co-op. All profits from APN are distributed to the Member-Partner shops on a "percentage of patronage basis."
Kevin Caldwell, newly-appointed director of member services added, "This is just the tip of the iceberg. How can any smart business ignore the significant financial benefits this program provides especially when there is even greater value to be gained through all of our other services like operational improvement, marketing, customer retention, education, and best practices. The rebates are just icing on the cake!"
Assured Performance Network (APN) is a regionally focused, national co-op network currently owning over $750 million in annual sales collectively, and Member-Partners in 28 states. Its projections include building its membership to consist of over 1,000 Member-Partners in 2005.