According to the company, this new feature adds yet another layer of efficiency for both UpdatePromise users and their customers.
"UpdatePromise continues delivering innovative solutions to the automotive services industry with this latest release," said COO Richard Pannazzo. "Continuing our mantra of creating an unparalleled consumer experience, Integrated Electronic Signatures allows customers to sign documents digitally, eliminating delays and shortening the repair cycle."
The UpdatePromise IES solution adopts the spirit of the Electronic Signatures in Global and National Commerce Act and adheres to the strictest requirements for obtaining and storing electronic signatures, according to the company's president, Curtis Nixon. "We developed this feature to use an electronic signature in order to provide a secure and precise identification method for the signatory while enabling a seamless transaction. Our goal was to make the entire process as secure and simple as it could possibly be and I do believe that our development team achieved exactly that."