Autologic Assist was designed to serve aftermarket repair shops, specifically those specializing in European vehicle repairs. The app offers data resources and diagnostics tools to shops as well as real-time remote access to a pool of more than 100 master technicians.
Julio Rodriguez, lead software engineer, demonstrated the Assist technology at the Autologic booth on the Show floor. Rodriguez reported a 97.5% fix rate among 300,000 cases submitted to the company. According to Rodriguez, Autologic technicians have repaired more than 1,200 different models of vehicles throughout 120 countries using the Assist solution.
“During NACE, Autologic had an opportunity to share the benefits of our Assist offering with the attendee audience, who are direct potential users of our cloud-based, vehicle-connected diagnostic solution," said Jeremy Fry, CEO of Autologic. "We were able to use the NACE platform to show the attendee community exactly how we can help them find fault and fix cars, fast.”
Additionally, Autologic recently announced that they received three Stevie® Awards in The 13th Annual International Business Awards.
Autologic earned a Gold Stevie Award for Autologic Assist in the Best New Product or Service of the Year category for transportation; a silver in the Customer Service Team of the Year category, recognizing its Fault 2 Fix Vehicle Diagnostic Support team; and a bronze in the Mobile App - Utilities & Services category for AssistMobile.
“We are honored to be recognized not only by the prestigious Gold Stevie, the highest award level in the program, but to also have ranked in three categories of the overall competition," said Fry. "We are gratified that the judges recognized all components of what can now be known as our award-winning solution.
“This acknowledgement is particularly fitting for our company – we operate internationally, from four offices worldwide and serve customers in 120 countries," Fry continued. "It is a testament to the efforts of all our employees around the globe, and we thank them for their contributions in helping us earn these accolades.”
Nicknamed the Stevies for the Greek word for “crowned,” the awards will be presented to winners at a gala awards banquet at the Rome Cavalieri Waldorf Astoria Hotel in Rome, Italy on October 21.
Stevie Award winners were determined by the average scores of more than 200 executives worldwide who participated in the judging process from May through early August. Details about The International Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/IBA.
For more information on Autologic Diagnostics, visit www.autologic.com.