A few years ago, I spoke at a collision trade association meeting about marketing and advertising in the body shop world.

20 years ago in the collision repair industry (November 1997)

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Friday, 06 October 2017 17:33

Alan Johnson: Author, Artist, Pinstriping King

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By taking his experience in custom paint and expanding on it, Alan Johnson has made himself well-known for many things---such as his blossoming fine art career. 

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In Waipahu, HI, employees from Oka’s Autobody and their families recently met at the local bowling alley for the company’s summer time family fun event.

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When John Shoemaker asks collision repair shops across the country about their financial goals, he is often told, “I’m going to increase company sales 10 percent.” 

Just one year ago, Pamela Weese joined ReCARnation Total Automotive Solutions as the company’s COO. With extensive experience in organizational management and business development, Weese was named CEO this past April. 

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David Habu, 55, is the owner of Panel Craft, a 30-year-old shop in Berkeley, CA. 

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Connie Manjavinos, 25, started her career as a detailer at a CarMax in her hometown of Virginia Beach, VA, seven years ago. 

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20 Years ago in the Collision Repair Industry (October 1997)

 

In a meeting with the Automotive Service Association (ASA) earlier this year, Certified Automotive Parts Association (CAPA) Executive Director Jack Gillis outlined CAPA’s new standards and additional testing that will help ensure the quality of CAPA-certified crash parts. Gillis reviewed the plans with ASA in response to ASA’s dissatisfaction with CAPA’s performance.

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One of the many important steps in the claims handling process, according to Mike Cassata, owner of Hammer Insights, is proper photo and file documentation. 

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