This scenario probably happens literally every other minute at body shops all over the country.
In a business such as collision repair that is notoriously difficult to manage, a successful leader must have a firm grasp on their time management. With so many distractions every day, a laser focus on completing important tasks that will move the company in the right direction is critical.
Tom Spencer is an Estimator/Manager at Mathews-Carlsen Body Works in Palo Alto, CA and also a very talented guitarist and song writer.
"Get a second-hand guitar. Chances are you'll go far if you get in with the right bunch of fellows." These are lyrics from an old Bachman Turner Overdrive song ("Taking Care of Business"), and although it's not quite that easy to get into a rock band and make it in the crazy world of music today, it's still a dream for many people.
McKenzie's nine-year stint in the Air Force had him working on a wide range of different military aircraft before getting to paint Airforce One. Here he is during his first year in the Air Force.
Mike McKenzie has more than 23 years of experience working for several paint companies and currently he is a Sales Manager for FinishMaster, overseeing New Jersey, New York and Connecticut. Today, he calls on body shops and supports a sales staff, but his career began in the military, when McKenzie was painting airplanes for nine years while in the Air Force.
As baby boomers in this industry retire, body shops are depending more and more on Generation X and Millennials. Millennials, also known as “Generation Y” or “Gen Me,” include anyone born after 1980. They now make up the majority of the population and the workforce. That means more than 80 million Americans.
Are you currently part of a DRP or considering participating in one? During the NACE CARS Expo & Conference, Mike Cassata talked to attendees about how to get the most out of a DRP relationship.
All Angles Collision Repair's new east location in Wichita, Kansas.
In September, All Angles Collision Repair will celebrate its 11th anniversary.
Sorrells Body Shop in Russellville, Arkansas will celebrate 45 years in business in October. Started by Ray Sorrells, the family business has grown to include 16 employees and is involved with all types of collision repair, auto glass installation and paintless dent repair.
When he was just 20 years old, Fred Beans purchased a gas station garage in Yardley, Pennsylvania. He eventually expanded it to include 12 employees. With a passion for the automobile industry, Beans sold the business and traveled to Doylestown, PA to begin building what is now the Fred Beans Group, which includes 18 dealerships, six CARSTAR collision repair centers along with a parts warehouse, an express lube and automotive accessories store, a towing company and a detail and accessory center.
Everyone wants to be green, or at least believe that they are running a green shop that is playing by all the rules. But are body shop owners really willing to spend the time, money and effort to be as green as possible? And are they willing to hire an expert to get them there?
Even with loads of lean information being thrust at us for over two decades, our collision repair industry’s average cycle time is still hovering at just over ten days. This is just the average; some shops are running at close to 15 days or more while a small handful of innovative thinkers are able to produce repairs in only four days on average.
Mike’s Auto Body will soon be holding their first graduation from its new training program at its Auto Damage Assessment Center (ADAC) in Antioch, CA.
To fill a growing need for new, fresh talent and to create the metal technicians and estimators of the future, Mike’s Auto Body will soon be holding their first graduation from its new training program at its Auto Damage Assessment Center (ADAC) in Antioch, CA.
Google's handy mobile-friendliness test is an excellent tool to check if each page on your website is mobile-friendly.
"I searched for you on my smartphone and some other shops came up."
"I couldn't read your website from my cell phone, so I didn't call you."
"I want to be able to call you quickly and going to your website is too time-consuming."