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Friday, 30 November 2001 17:00

How does your shop stack up by the numbers?

Written by Tim Ronak

So how does your Collision Repair business stack up financially or managerially against other facilities in the industry or even locally? Last issue of Autobody News I discussed the value of Benchmarking and alluded to how you could use that information to: 

Monday, 31 December 2001 17:00

The all spin zone

Written by Tom Slear

With my apologies to Bill O'Reilly, let me welcome you to the All Spin Zone, where nothing exists but message manipulation. The idea is to get you thinking it's nighttime when the sun is shining; Tuesday when the calendar says Wednesday. 

Tuesday, 31 July 2001 17:00

Would you rather send your customers to a dealership?

Written by Tom Slear

Bill Willix had a funny notion back in 1989. The former parts salesman had seen firsthand how much electronics had revolutionized the automotive repair industry. Technicians who could build distributors from a few scraps of plastic and old newspapers froze when they saw a computer chip. 

Friday, 31 January 2003 17:00

Suing the boss — a new national pasttime?

Written by Steven Schillinger and Robert Morris, Esq.

Employees are filing lawsuits against employers and supervisors in record numbers, alleging damages in excess of workers' compensation insurance for personal injuries. 

Sunday, 30 November 2003 17:00

Planning is essential to keep shops in business

Written by Mike Kunkel

As the end of the year rapidly approaches and people take time to evaluate their personal and financial situations, these are words to take to heart. Many of the salvage yards and repair facilities that I talk to are complaining that business is flat or down. The economy is having a tough time getting going and business has been better, but it has also been worse. One of the problems that I see is that people have difficulty shrinking their overhead to match the current sales volume of their business. 

Wednesday, 31 December 2003 17:00

Young, educated owners inspiring industry change

Written by Mike Kunkel

Thanksgiving… Come and gone. NACE…Come and gone. Hanukkah and Christmas…Come and gone. New Years…Come and gone. 

Monday, 31 May 2004 17:00

Importance of keeping a commitment to customers

Written by Jennifer Gray

"Community requires commitment." When I read this quote recently, I was struck head-on with the irony of how this applies to our business. How often do we make a commitment and actually follow through with it? Pure excitement persuades our signature to the dotted line, promising commitment, but follow-through is often lacking. 

Thursday, 30 September 2004 17:00

Two easy ways to enhance sales without really trying

Written by Hank Nunn

If you've ever been to one of those Body Shop Management seminars, you've probably seen the math: Sale - Cost = Profit. The speaker probably made a big deal out of it Those guys all act so smart explaining something so simple. Big deal. 

Monday, 28 February 2005 17:00

Locating reliable used parts forces issues of timeliness and quality

Written by Mike Kunkel

Like a lot of people, I know enough about the current computer technologies to break things and call someone who knows what to do to fix it for me. That is a major handicap to overcome in today's world where everyone is striving to go electronic for locating parts. 

Tuesday, 31 May 2005 17:00

Hidden financial crisis in the collision repair industry

Written by DJ Styles

Following are excerpts from a book that the author says will be published this summer: "Wrecked!" - a "tell-all" book about the collision industry. The author promises the book will explore innovative solutions and alternatives for shop owners to consider as a means of improving their probability for financial success.